Shipping
Shipping charges for your order will be calculated and
displayed at checkout.
Candylay currently offers shipping via USPS. We strive to provide the most secure and cost-effective options to our customers.
Candylay works hard to get all orders processed and shipped on the same-day, as long as they are received by 12:00pm EST. Regardless, all orders received are shipped within 24-48 hours.
Shipping cost and calculations are dictated by the shipping carrier USPS. The cost depends on the density of the package, which is the amount of space a package occupies in relation to its weight. For each shipment, your charge is based on the dimensional weight or actual weight of the package — whichever is greater.
Returns
Due to the intimate nature of the products, we do not offer returns on our products. However, if you've received a damaged/defective item, please email us with pictures attached immediately to initiate a request for refund.